Shipping & Delivery Policy
Medi-Tech Egypt provides shipping and delivery services for products in accordance with the company's approved service scope and procedures, with the possibility to inquire about shipping details before confirming the order.
1. Delivery Areas
Shipping and delivery services are available to all governorates in Egypt.
2. Delivery Time
The expected delivery time varies depending on the delivery location, product availability, order processing time, and the shipping company used. The estimated time is clarified to the customer based on the information available at the time of order confirmation.
3. Shipping Costs
Shipping costs are determined according to the company's policy and the delivery terms applicable to the order. Please confirm the final cost before placing your order.
4. Order Processing
Order details and product availability are reviewed before completing the processing and delivery procedures. Some orders may require additional time depending on the nature of the products and the requested quantities.
5. Order Receipt
Please ensure the accuracy of the contact information and delivery address registered at the time of the order. Upon receiving the shipment, it is recommended to check the condition of the package and products, and contact the company as soon as possible if you notice any damage or discrepancy with the order.
6. Delivery Delays
In case the order is delayed beyond the expected time, you can contact customer service to inquire about the shipment status and follow up on the delivery procedures.
7. Inquiries and Complaints
To inquire about shipping or report a delivery-related issue, please contact us and provide your order number.
